---
title: "Understanding the Windsor Framework: Compliance for iShipper Users"
description: The Windsor Framework is an agreement between the UK and EU to manage trade from mainland to Northern Ireland, which is also part of UK, following Brexit.
---

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# Understanding the Windsor Framework: Compliance for iShipper Users

## The Windsor Framework is an agreement between the UK and EU to manage trade from mainland to Northern Ireland, which is also part of UK, following Brexit.

**WINDSOR FRAMEWORK UPDATE:**

Following the guidance issued in September 2024, there has been extensive preparatory work undertaken for the new arrangements for the movement of goods from Great Britain (England, Scotland and Wales) to Northern Ireland by parcels or freight set out in the Windsor Framework.

As a result, and in accordance with the relevant procedures, the new arrangements outlined in the Windsor Framework have come into effect as of 1 May 2025, as per the government guidance [here](https://www.gov.uk/guidance/sending-parcels-between-great-britain-and-northern-ireland-under-the-windsor-framework).

Please review the latest guidelines to ensure compliance.

Following responses from various carriers, we now have clarity on the changes required by **The Windsor Framework** and what our customers need to do to comply.

Please note that some carriers have yet to confirm how the Windsor Framework will impact their services. As a result, further updates may be necessary, and in some cases, changes may not be implemented in time if carriers fail to notify us promptly.

### Government Guidelines

It is essential to be aware of government guidelines and the necessary steps for compliance when sending items to consumers and businesses in **Northern Ireland.**

You can view **HMRC’s guidance [here](https://www.gov.uk/government/publications/moving-parcels-from-great-britain-to-northern-ireland-under-the-windsor-framework)**.

For further details, please visit our **newly designed** **Windsor Framework FAQ’s page** [here](https://integrations.intersoft.co.uk/windsor-framework-faqs?hsLang=en), which provides answers to common queries and additional guidance on compliance.

#### Key Technical Elements for iShipper Users

For all shipments to **Northern Ireland (B2C and B2B)**, customers must ensure that the required information is provided.

**❕ Important:** Any **B2B customers shipping to Northern Ireland** must upgrade to **Intelligent Shipper Version [1.7.19 API specs](https://kb.intersoft.co.uk/hubfs/Intelligent%20Shipper%20API%20-%20Multipiece%20Shipment%20Bookings%20v1.7.19.pdf?hsLang=en)** to access the new **‘Transaction Type’** field.

### Required Fields for B2B Shipments

The following fields must be reviewed and populated to ensure compliance:

![](https://kb.intersoft.co.uk/hs-fs/hubfs/image-png-Feb-20-2025-02-23-56-7868-PM.png?width=590&height=554&name=image-png-Feb-20-2025-02-23-56-7868-PM.png)

The fields should be reviewed and populated as the below **example XML request**:

### Example XML Request

```
<?xml version="1.0" encoding="UTF-8"?><createShipmentRequest>    <integrationHeader>        <transactionId>abcdefghh</transactionId>        <applicationId>INTERSOFT</applicationId>        <userId>Intersoft1</userId>        <password>Testing@1</password>    </integrationHeader>    <shipment>        <shipper>            <shipperCompanyName>Shipper Company</shipperCompanyName>            <shipperAddressLine1>12 High Street</shipperAddressLine1>            <shipperAddressLine2>Shipper 2</shipperAddressLine2>            <shipperAddressLine3>Shipper 3</shipperAddressLine3>            <shipperCity>Slough</shipperCity>            <shipperCounty>Berkshire</shipperCounty>            <shipperCountryCode>GB</shipperCountryCode>            <shipperPostCode>SL2 6BJ</shipperPostCode>            <shipperContactName>Shipper Contact Name</shipperContactName>            <shipperPhoneNumber>01234567890</shipperPhoneNumber>            <shipperVatNumber>VAT123456789012</shipperVatNumber>            <shipperEoriNumber>GB1233455667000</shipperEoriNumber>            <shipperEmailAddress>SUPPORT@INTERSOFT.CO.UK</shipperEmailAddress>            <shipperReference>CA160560560633</shipperReference>        </shipper>        <destination>            <destinationCompanyName>US Company</destinationCompanyName>            <destinationAddressLine1>Unit G Kingsway Business Park</destinationAddressLine1>            <destinationAddressLine2>64 Red Lion Street</destinationAddressLine2>            <destinationCity>New York</destinationCity>            <destinationCounty>NY</destinationCounty>            <destinationCountryCode>US</destinationCountryCode>            <destinationPostCode>10011</destinationPostCode>            <destinationContactName>CONTACT NAME</destinationContactName>            <destinationPhoneNumber>07123456789</destinationPhoneNumber>            <destinationEoriNumber>XI128967256709000</destinationEoriNumber>            <destinationEmailAddress>xxx@xxx.com</destinationEmailAddress>        </destination>        <shipmentInformation>            <shipmentDate>2020-11-17</shipmentDate>            <serviceCode>OLA</serviceCode>            <serviceOptions>                <postingLocation>9000257150</postingLocation>                <serviceLevel>01</serviceLevel>                <serviceFormat>E</serviceFormat>            </serviceOptions>            <totalPackages>1</totalPackages>            <totalWeight>1.1</totalWeight>            <weightId>K</weightId>            <unitOfMeasurement>C</unitOfMeasurement>            <product>NDX</product>            <descriptionOfGoods>SKIN CARE</descriptionOfGoods>            <reasonForExport>Sale of Goods</reasonForExport>            <declaredValue>82.33</declaredValue>            <declaredCurrencyCode>GBP</declaredCurrencyCode>            <terms>DDU</terms>            <businessTransactionType>B2B</businessTransactionType>            <customsInformation>                <preRegistrationNumber>XIUKIMGB123345566700020240712163125</preRegistrationNumber>                <preRegistrationType>UKIMS</preRegistrationType>                <shippingCharges>1.00</shippingCharges>                <otherCharges>2.00</otherCharges>                <quotedLandedCost>3.00</quotedLandedCost>                <invoiceNumber>12345678</invoiceNumber>                <invoiceDate>2020-05-05</invoiceDate>                <exportLicence>True</exportLicence>                <addresseeIdentificationReferenceNumber>AIR66554433</addresseeIdentificationReferenceNumber>            </customsInformation>            <labelImageFormat>PDF</labelImageFormat>            <packages>                <package>                    <packageId>1</packageId>                    <weight>1.1</weight>                    <length>12</length>                    <width>25</width>                    <height>2</height>                </package>            </packages>            <itemInformation>                <packageId>1</packageId>                <itemHsCode>9999999999</itemHsCode>                <itemDescription>FOREO LUNA MINI</itemDescription>                <itemQuantity>1</itemQuantity>                <itemValue>51.85</itemValue>                <itemCOO>IT</itemCOO>                <itemSku>6734567812</itemSku>                <itemNetWeight>0.1</itemNetWeight>                <imageURL>http://www.gstatic.com/webp/gallery/1.jpg</imageURL>            </itemInformation>        </shipmentInformation>    </shipment></createShipmentRequest>
```

#### Need Assistance?

If you require assistance with **HS Codes or product descriptions**, our **international customs solution** may be helpful. For more details, please follow this**[link](https://intersoft.co.uk/intersoft/hurricane/?utm_campaign=Windsor%20Framework&utm_source=email&utm_medium=Windsor%20Framework%20-%20Hurricane%20Page&utm_term=Windsor%20Framework%20-%20Hurricane%20Page&utm_content=Windsor%20Framework%20Comms%20-%20July%202024)**.

For further support, please reach out to our [**Application Support team**](mailto:techsupport@intersoft.co.uk).

**Need help troubleshooting?** Check out our [**Troubleshooting Guide**](https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fd2nqt704.na1.hubspotlinks.com%2FCtc%2FOR%2B113%2Fd2nqt704%2FVW5ZSc2lzYVKW5PZMw88L0NF8W95j2m75s9ZlmN48YKbP3m2ndW7lCdLW6lZ3nWW1DF-SL8lW1LQW4nKl-s1C8QgzN5w5Dc7FRRyVW7WGtRy3SBgvkW88N5082HVhrvVdLnkB60sbG5W6jYrBr6v9xkWV_jPF_6PFLRFW33vgs_19BGVwN2wzWR458jdgVj2lhc8WP6kLW2FbTn47zrfWSW5sw09W3HhJSzW6fx43k86wRwkW6nSSPh8nPGzKW7Rg6wx2G7zm4W7v0F801kMJY6W42RxJV4GKQXNW6Q0bmj5Qly26W8GShT11GMZydN5MXrJksHRQJW1C1Ql-8dCzzbMgjJ90MyTDDW1kk1W71XNN0mf4svRLK04&data=05%7C02%7CClaudia.Duarte%40intersoft.co.uk%7Caa5399605e5949d21b3808dd5023824d%7C909f0184fd3144f3bf269645c133a78c%7C0%7C0%7C638754835627981146%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=SkPp3w7xrfGkzacSCC11nq4lrHCgY24u4M4tZCzquEs%3D&reserved=0)for common issues, best practices, and key details to speed up resolution.

**Useful Links on the Windsor Framework:**

- A glossary of terminology used can be found [here](https://www.nicustomstradeacademy.co.uk/overview-of-windsor-framework/)
- Further details and publications by the government are available [here](https://www.gov.uk/government/collections/the-windsor-framework-further-detail-and-publications)
- The New Way Forward PDF published by the government is available [here](https://assets.publishing.service.gov.uk/media/63fccf07e90e0740d3cd6ed6/The_Windsor_Framework_a_new_way_forward.pdf)
- Q&A Article from the European Commission can be found [here](https://ec.europa.eu/commission/presscorner/detail/en/qanda_23_1271)
- Guidance for businesses sending parcels to Northern Ireland from the rest of the UK from 30 September 2024 can be found [here](https://assets.publishing.service.gov.uk/media/65e1dc1a2f2b3b00117cd841/Guidance-for-business-sending-parcels-to-Northern-Ireland-from-the-rest-of-the-UK-from-30-September-2024.odt)
- The Government and the EU have agreed the Windsor Framework. This includes future changes to the current arrangements for sending parcels from Great Britain to Northern Ireland can be found [here](https://assets.publishing.service.gov.uk/media/65e057dcb8da630f42c862d2/Moving_parcels_from_Great_Britain_to_Northern_Ireland_under_the_Windsor_Framework_from_30_September_2024.odt)

 

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