Starlinks Global - Customer Onboarding Steps

Great to hear that you would like to use Starlinks Global through Intersoft. This article covers everything you need to start the integration.

  • Services – a list of all of the carrier’s services and service enhancements available through Intersoft.
  • Onboarding Form – once you are ready to progress, please share a completed form with the Onboarding Team. We will need a separate one for each of the accounts you hold with the carrier and intend to use.

ONBOARDING STEPS
STEP 1 – You must hold an existing account with Starlinks Global.

STEP 2 – The credentials will be received directly from the carrier.

STEP 3 – Please fill the Onboarding Form and share it with the Onboarding Team at onboarding@intersoft.co.uk.

STEP 4 – Intersoft will then set up the integration on both - Sandbox and Production.

STEP 5 – Once everything is set up - customer to create, using a Sandbox account, a set of test labels for each service required and manifest, and share them directly with Starlinks, copying in the Customer success – Onboarding Team at onboarding@intersoft.co.uk.

STEP 6 – Once signed off, Starlinks will ask the customer to test in Production and share the test pack directly with them, copying in the Customer success – Onboarding Team at onboarding@intersoft.co.uk.


STEP 7 – Once labels and data verifed and signed off by the carrier - READY TO SHIP!