--- title: Royal Mail - QR Code / Label to Go description: "QR Code / Label to Go is a paperless return service. To have the QR code generated for returns shipments using the Royal Mail Tracked Returns 24 or Tracked Returns 48: The end consumer can then take t" --- [Skip to content](https://kb.intersoft.co.uk/royal-mail-qr#main-content) English Show submenu for translations ![](https://kb.intersoft.co.uk/hs-fs/hubfs/is-logo-std-grey-yellow-rgb-1.png?width=100&height=75&name=is-logo-std-grey-yellow-rgb-1.png) Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.intersoft.co.uk/?hsLang=en) 2. [Carriers](https://kb.intersoft.co.uk/carriers?hsLang=en) 3. [Royal Mail](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail) # Royal Mail - QR Code / Label to Go QR Code / Label to Go is a paperless return service. --- To have the QR code generated for returns shipments using the Royal Mail Tracked Returns 24 or Tracked Returns 48: 1. Firstly the shipments needs to be created using createShipment request to get the Tracking Number. 2. Then the printQRCode service needs to be used to get the Base 64 encoded QR Code image. The end consumer can then take this QR code to the post office, either printed or on a mobile device, and scan it to generate returns label.  More information on this can be found [here.](https://kb.intersoft.co.uk/knowledge/intelligent-shipper-api-multi-piece-shipment-bookings-v1.7.9?hsLang=en) --- Below is the example of the label generated at the post office after scanning the QR code. It contains the Customer Reference to help the customer identify what order it is related to. ![Royal Mail - QR Code](https://kb.intersoft.co.uk/hs-fs/hubfs/Royal%20Mail%20-%20QR%20Code.png?width=536&name=Royal%20Mail%20-%20QR%20Code.png) --- **Please note:** Any returns shipments must also be manifested on our system.  ### Royal Mail - QR Code - FAQ - **Do QR codes ever expiry?** *No, there is no expiry date on QR codes.* - **Do return labels ever expiry?** *No, there is no expiry date on return labels.* - [Carriers](https://kb.intersoft.co.uk/carriers?hsLang=en#main-content) - [Amazon](https://kb.intersoft.co.uk/carriers?hsLang=en#amazon) - [An Post](https://kb.intersoft.co.uk/carriers?hsLang=en#an-post) - [Asendia](https://kb.intersoft.co.uk/carriers?hsLang=en#asendia) - [Deutsche Post](https://kb.intersoft.co.uk/carriers?hsLang=en#deutsche-post) - [DHL eCommerce (prev DHL Parcel UK)](https://kb.intersoft.co.uk/carriers?hsLang=en#dhl-ecommerce-prev-dhl-parcel-uk) - [DHL e-Commerce USA](https://kb.intersoft.co.uk/carriers?hsLang=en#dhl-e-commerce-usa) - [DHL Express](https://kb.intersoft.co.uk/carriers?hsLang=en#dhl-express) - [DPD](https://kb.intersoft.co.uk/carriers?hsLang=en#dpd) - [DPD Germany](https://kb.intersoft.co.uk/carriers?hsLang=en#dpd-germany) - [DPD Ireland](https://kb.intersoft.co.uk/carriers?hsLang=en#dpd-ireland) - [DPD Local](https://kb.intersoft.co.uk/carriers?hsLang=en#dpd-local) - [DPD Netherland](https://kb.intersoft.co.uk/carriers?hsLang=en#dpd-netherland) - [EVRi](https://kb.intersoft.co.uk/carriers?hsLang=en#evri) - [Landmark Global](https://kb.intersoft.co.uk/carriers?hsLang=en#landmark-global) - [Royal Mail](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail) - [Royal Mail Importers](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail-importers) - [Royal Mail (Parcelforce)](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail-parcelforce) - [Spring GDS](https://kb.intersoft.co.uk/carriers?hsLang=en#spring-gds) - [Starlinks Global](https://kb.intersoft.co.uk/carriers?hsLang=en#starlinks-global) - [The Delivery Group](https://kb.intersoft.co.uk/carriers?hsLang=en#the-delivery-group) - [UPS](https://kb.intersoft.co.uk/carriers?hsLang=en#ups) - [How to](https://kb.intersoft.co.uk/how-to?hsLang=en) - [Intelligent Shipper](https://kb.intersoft.co.uk/intelligent-shipper?hsLang=en#main-content) - [Customer User Manuals](https://kb.intersoft.co.uk/intelligent-shipper?hsLang=en#customer-user-manuals) - [Intelligent Shipper - User Manuals](https://kb.intersoft.co.uk/intelligent-shipper?hsLang=en#intelligent-shipper-user-manuals) - [Release Notes](https://kb.intersoft.co.uk/release-notes?hsLang=en#main-content) - [Release Notes 2022](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2022) - [Release Notes 2025](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2025) - [Release Notes 2024](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2024) - [Release Notes 2023](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2023) - [Release Notes 2026](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2026) - [Documentation](https://kb.intersoft.co.uk/documentation?hsLang=en) - [FAQ](https://kb.intersoft.co.uk/faq?hsLang=en#main-content) - [Windsor Framework](https://kb.intersoft.co.uk/faq?hsLang=en#windsor-framework) - [Sandbox](https://kb.intersoft.co.uk/sandbox?hsLang=en) - [Customer Tech Support](https://kb.intersoft.co.uk/customer-tech-support?hsLang=en) - [Sapient - Internal Knowledge](https://kb.intersoft.co.uk/sapient-internal-knowledge?hsLang=en) [![Chill listening crop-3](https://kb.intersoft.co.uk/hs-fs/hubfs/is-logo-std-grey-yellow-rgb.png?width=167&height=25&name=is-logo-std-grey-yellow-rgb.png "Chill listening crop-3")](http://intersoft.co.uk) [mailto:email@email.com](mailto:email@email.com) Copyright © 2026, Intersoft