---
title: Royal Mail PUDO Location - via SFTP
description: The PUDO (Pick Up & Drop Off) SFTP solution provides you all locations in one file, that you can store as a library. The file will be generated on daily basis. File Naming All tracking data files wil
---
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# Royal Mail PUDO Location - via SFTP
The PUDO (Pick Up & Drop Off) SFTP solution provides you all locations in one file, that you can store as a library. The file will be generated on daily basis.
**File Naming**
All tracking data files will use the following naming convention:
RMLCyyyymmdd.CSV
The elements in the filename are defined as follows:
RM Royal Mail
LC Local Collect
YYYY Year Date of file creation
MM Month Date of file creation
DD Day Date of file creation
For example, a file generated on 09th September 2019 at 5.32pm would be: RMLC20190909.CSV
**File Structure Overview**
Each file will consist of a full list of available locations each day and should completely replace the previous days file.
**File Format**
The file will be in CSV format with comma delimiters.
The table below describes the records and fields that will be present in the data file for each PUDO locations.
**Header Record**
| **#** | **Name** | **Type** | **Max Length** | **Comments** |
| --- | --- | --- | --- | --- |
| 1. | Record Type | C | 1 | This will always be H |
| 2. | Date | D | 8 | Date file created in format ddmmyyyy |
| 3. | PO Records | D | 6 | The number of Post Office Records contained in the file |
| 4. | CSP Records | D | 6 | The number of CSP Records contained in the file |
**Detail Record**
| **#** | **Name** | **Type** | **Max Length** | **Comments** |
| --- | --- | --- | --- | --- |
| 1 | Record Type | C | 1 | This will always be D |
| 2 | Office Type | C | 3 | values of either CSP (for RM Customer Service Points), POL (for Post Offices) or PSH (for Parcel Shop - Collect+) |
| 3 | Office number/reference | D | 7 | The unique identifier for the office. |
| 4 | Office Name | C | 50 | The office name |
| 5 | Address Line 1 | C | 50 | Address Line 1 |
| 6 | Address Line 2 (if relevant) | C | 50 | Address Line 2 (will be blank if not relevant) |
| 7 | Address Line 3 (if relevant) | C | 50 | Address Line 3 (will be blank if not relevant) |
| 8 | Address Line 4 (if relevant) | C | 50 | Address Line 4 (will be blank if not relevant) |
| 9 | Address Line 5 (if relevant) | C | 50 | Address Line 5 (will be blank if not relevant) |
| 10 | Town | C | 50 | Town |
| 11 | Postcode | C | 10 | Postcode |
| 12 | Longitude (if available) | C | 10 | Longitude value for the office location (will be blank if not available) |
| 13 | Latitude (if available) | C | 10 | Latitude value for the office location (will be blank if not available) |
| 14 | Monday Open 1 | D | 5 | First opening time on Monday in format hh:mm (in 24hr clock format) |
| 15 | Monday Open 2 | D | 5 | Second opening time on Monday in format hh:mm (in 24hr clock format) (will be blank if office only has one opening time) |
| 16 | Monday Open 3 | D | 5 | Third opening time on Monday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two opening times) |
| 17 | Monday Close 1 | D | 5 | First Closing time on Monday in format hh:mm (in 24hr clock format) |
| 18 | Monday Close 2 | D | 5 | Second Closing time on Monday in format hh:mm (in 24hr clock format) (will be blank if office only has one Closing time) |
| 19 | Monday Close 3 | D | 5 | Third Closing time on Monday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two Closing times) |
| 20 | Tuesday Open 1 | D | 5 | First opening time on Tuesday in format hh:mm (in 24hr clock format) |
| 21 | Tuesday Open 2 | D | 5 | Second opening time on Tuesday in format hh:mm (in 24hr clock format) (will be blank if office only has one opening time) |
| 22 | Tuesday Open 3 | D | 5 | Third opening time on Tuesday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two opening times) |
| 23 | Tuesday Close 1 | D | 5 | First Closing time on Tuesday in format hh:mm (in 24hr clock format) |
| 24 | Tuesday Close 2 | D | 5 | Second Closing time on Tuesday in format hh:mm (in 24hr clock format) (will be blank if office only has one Closing time) |
| 25 | Tuesday Close 3 | D | 5 | Third Closing time on Tuesday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two Closing times) |
| 26 | Wednesday Open 1 | D | 5 | First opening time on Wednesday in format hh:mm (in 24hr clock format) |
| 27 | Wednesday Open 2 | D | 5 | Second opening time on Wednesday in format hh:mm (in 24hr clock format) (will be blank if office only has one opening time) |
| 28 | Wednesday Open 3 | D | 5 | Third opening time on Wednesday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two opening times) |
| 29 | Wednesday Close 1 | D | 5 | First Closing time on Wednesday in format hh:mm (in 24hr clock format) |
| 30 | Wednesday Close 2 | D | 5 | Second Closing time on Wednesday in format hh:mm (in 24hr clock format) (will be blank if office only has one Closing time) |
| 31 | Wednesday Close 3 | D | 5 | Third Closing time on Wednesday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two Closing times) |
| 32 | Thursday Open 1 | D | 5 | First opening time on Thursday in format hh:mm (in 24hr clock format) |
| 33 | Thursday Open 2 | D | 5 | Second opening time on Thursday in format hh:mm (in 24hr clock format) (will be blank if office only has one opening time) |
| 34 | Thursday Open 3 | D | 5 | Third opening time on Thursday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two opening times) |
| 35 | Thursday Close 1 | D | 5 | First Closing time on Thursday in format hh:mm (in 24hr clock format) |
| 36 | Thursday Close 2 | D | 5 | Second Closing time on Thursday in format hh:mm (in 24hr clock format) (will be blank if office only has one Closing time) |
| 37 | Thursday Close 3 | D | 5 | Third Closing time on Thursday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two Closing times) |
| 38 | Friday Open 1 | D | 5 | First opening time on Friday in format hh:mm (in 24hr clock format) |
| 39 | Friday Open 2 | D | 5 | Second opening time on Friday in format hh:mm (in 24hr clock format) (will be blank if office only has one opening time) |
| 40 | Friday Open 3 | D | 5 | Third opening time on Friday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two opening times) |
| 41 | Friday Close 1 | D | 5 | First Closing time on Friday in format hh:mm (in 24hr clock format) |
| 42 | Friday Close 2 | D | 5 | Second Closing time on Friday in format hh:mm (in 24hr clock format) (will be blank if office only has one Closing time) |
| 43 | Friday Close 3 | D | 5 | Third Closing time on Friday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two Closing times) |
| 44 | Saturday Open 1 | D | 5 | First opening time on Saturday in format hh:mm (in 24hr clock format) |
| 45 | Saturday Open 2 | D | 5 | Second opening time on Saturday in format hh:mm (in 24hr clock format) (will be blank if office only has one opening time) |
| 46 | Saturday Open 3 | D | 5 | Third opening time on Saturday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two opening times) |
| 47 | Saturday Close 1 | D | 5 | First Closing time on Saturday in format hh:mm (in 24hr clock format) |
| 48 | Saturday Close 2 | D | 5 | Second Closing time on Saturday in format hh:mm (in 24hr clock format) (will be blank if office only has one Closing time) |
| 49 | Saturday Close 3 | D | 5 | Third Closing time on Saturday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two Closing times) |
| 50 | Sunday Open 1 | D | 5 | First opening time on Sunday in format hh:mm (in 24hr clock format) |
| 51 | Sunday Open 2 | D | 5 | Second opening time on Sunday in format hh:mm (in 24hr clock format) (will be blank if office only has one opening time) |
| 52 | Sunday Open 3 | D | 5 | Third opening time on Sunday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two opening times) |
| 53 | Sunday Close 1 | D | 5 | First Closing time on Sunday in format hh:mm (in 24hr clock format) |
| 54 | Sunday Close 2 | D | 5 | Second Closing time on Sunday in format hh:mm (in 24hr clock format) (will be blank if office only has one Closing time) |
| 55 | Sunday Close 3 | D | 5 | Third Closing time on Sunday in format hh:mm (in 24hr clock format) (will be blank if office only has one or two Closing times) |
**Please note:** Each office can have up to a maximum of 3 opening windows in a day. So, an offices open/close profile for any day could look like per below:
| Open 1 | 07:30 |
| --- | --- |
| Open 2 | 13:00 |
| Open 3 | 18:00 |
| Close 1 | 12:00 |
| Close 2 | 17:00 |
| Close 3 | 20:00 |
Or
| Open 1 | 07:30 |
| --- | --- |
| Open 2 | 13:00 |
| Open 3 | |
| Close 1 | 12:00 |
| Close 2 | 17:00 |
| Close 3 | |
Or
| Open 1 | 07:30 |
| --- | --- |
| Open 2 | |
| Open 3 | |
| Close 1 | 18:00 |
| Close 2 | |
| Close 3 | |
Click [HERE](https://kb.intersoft.co.uk/hubfs/RMIS20250506.csv?hsLang=en) to see an example of PUDO Location file.
The response is a list of locations with addresses and opening times.
**To create a shipping label with Local Collect please:**
\- use the 'c/o' prefix in the destinationCompanyName together with the Local Collect address
\- service enhancement code 22 for Local Collect
\- service enhancement code 14 for SMS notification with a valid customer mobile number, so that the end consumer can be notified via SMS when the parcel is ready for collection
**Please note:** It is not possible to get a Local Collect label without those two service enhancements.
The list of services for which the Local Collect can be used can be found in [Royal Mail Service Matrix](https://kb.intersoft.co.uk/knowledge/royal-mail-services-and-service-enhacements?hsLang=en).
**Example label:**
- [Carriers](https://kb.intersoft.co.uk/carriers?hsLang=en#main-content)
- [Amazon](https://kb.intersoft.co.uk/carriers?hsLang=en#amazon)
- [An Post](https://kb.intersoft.co.uk/carriers?hsLang=en#an-post)
- [Asendia](https://kb.intersoft.co.uk/carriers?hsLang=en#asendia)
- [Deutsche Post](https://kb.intersoft.co.uk/carriers?hsLang=en#deutsche-post)
- [DHL eCommerce (prev DHL Parcel UK)](https://kb.intersoft.co.uk/carriers?hsLang=en#dhl-ecommerce-prev-dhl-parcel-uk)
- [DHL e-Commerce USA](https://kb.intersoft.co.uk/carriers?hsLang=en#dhl-e-commerce-usa)
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- [DPD Local](https://kb.intersoft.co.uk/carriers?hsLang=en#dpd-local)
- [DPD Netherland](https://kb.intersoft.co.uk/carriers?hsLang=en#dpd-netherland)
- [EVRi](https://kb.intersoft.co.uk/carriers?hsLang=en#evri)
- [Landmark Global](https://kb.intersoft.co.uk/carriers?hsLang=en#landmark-global)
- [Royal Mail](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail)
- [Royal Mail Importers](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail-importers)
- [Royal Mail (Parcelforce)](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail-parcelforce)
- [Spring GDS](https://kb.intersoft.co.uk/carriers?hsLang=en#spring-gds)
- [Starlinks Global](https://kb.intersoft.co.uk/carriers?hsLang=en#starlinks-global)
- [The Delivery Group](https://kb.intersoft.co.uk/carriers?hsLang=en#the-delivery-group)
- [UPS](https://kb.intersoft.co.uk/carriers?hsLang=en#ups)
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- [Release Notes 2024](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2024)
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