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      DHL DE - Internal Notes

      DHL DE has confirmed that Intersoft branded CN23s are not compliant with shipping outside of the EU. Which means when customers who choose to print Intersoft's CN23 label may experience severe delays or have their shipments returned.
      Every customer that wishes to ship internationally to a non-EU destinations using DHL DE integration needs to be able to print the CN23 as A4. The CN23 must be requested via printDocument API call.
      The CN23 label format provided from DHL-DE will be A4 only. Please click here for an example. 

      Please refer to IPN-2455 to find out more.