Intelligent Shipper Release Notes - September 2025
Intelligent Shipper Release Notes (Please refer to your deployment notification for Release Notes Dates).
📂 Royal Mail Import Services
The following import services have been removed from the Royal Mail integration:
- ITE
- ITF
- ITN
- ITS
- ITI
- DEO
- DEP
- DEX
- DEY
This change ensures only active and relevant services are available for selection and staying current with Royal Mail's specifications.
Royal Mail International Label Template
All Royal Mail’s international templates have been updated to include the King’s crown in the Royal Mail cruciform logo. This enhancement ensures that customers can generate labels that meet the latest Royal Mail standards.
Royal Mail Domestic Services
Royal Mail and Parcelforce have merged into a unified delivery network. As a result, Parcelforce services are now accessible through your Royal Mail account and integration. With this enhancement, the following new services have been introduced to specify whether a service requires a signature or not.
To see the full list of the services, please refer to the Royal Mail Domestic Service document here.
DHL eCommerce Integration Updates
The following enhancements have been made to the DHL eCommerce integration:
- Rebranding of DHL Parcel UK. The name and logo for "DHL Parcel UK" on the iShipper’s Integrations and Agent pages has been updated to reflect the new branding as "DHL eCommerce UK." This change aims to achieve consistency across the platform in accordance with DHL's latest brand guidelines following their recent rebranding of the UK Parcel service.
- Updated label format for DHL eCommerce UK. As part of the transition from the previous "DHL Parcel UK" branding, the label format for DHL eCommerce UK has been updated to align with the current specifications, ensuring that customers can successfully create shipments with the newly defined label format.
- Removal of unsupported services from DHL Parcel integration. The Timed Delivery and Bagit XL services and their associated service translations have been removed from the DHL Parcel integration.