---
title: Intelligent Shipper Release Notes - June 2026
description: Intelligent Shipper Release Notes (Please refer to your deployment notification for Release Notes Dates).
---

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1. [Knowledge Base](https://kb.intersoft.co.uk/?hsLang=en)
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3. [Release Notes 2026](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2026)

# Intelligent Shipper Release Notes - June 2026

## Intelligent Shipper Release Notes (Please refer to your deployment notification for Release Notes Dates)

#### **![is-icon-certificate](https://kb.intersoft.co.uk/hs-fs/hubfs/is-icon-certificate.png?width=33&height=33&name=is-icon-certificate.png)EU customs changes**

- **createShipmentRequest** \> **itemInformation** 
    - **manufactureProductId**
    - **standardisedProductId**
- **createShipmentRequest** \> **customsInformation** 
    - **additionalHandlingFeesPaid**

These changes will take effect from . This ensures compliance with new EU customs rules and helps prevent delays or rejected shipments.

 

*The Type 3 pre-advice file structure now includes these identifiers to capture item-level data more accurately, if populated.*

#### ***![is-icon-3pi-management-1](https://kb.intersoft.co.uk/hs-fs/hubfs/is-icon-3pi-management-1.png?width=31&height=31&name=is-icon-3pi-management-1.png)*Royal Mail international label template updates**

All Royal Mail international label templates have been updated to consistently display **“Postage paid GB”**, ensuring consistency with Royal Mail requirements and approved label formats.

 

#### ***![is-icon-3pi-management-1](https://kb.intersoft.co.uk/hs-fs/hubfs/is-icon-3pi-management-1.png?width=31&height=31&name=is-icon-3pi-management-1.png)***

#### **New Royal Mail international formats**

The Intelligent Shipper API specification now includes the following new Royal Mail international formats in addition to the existing ones:

- **M** – Medium Parcel
- **X** – Large Parcel
- **T** – Tube
- **B** – Boxable

This change ensures customers can use the correct **serviceFormat** codes when creating shipments, avoiding errors or inconsistencies.

***Note:** For more information, refer to the following documents:*

- [*Intelligent Shipper API - Multipiece Shipment Bookings v1.7.21*](https://kb.intersoft.co.uk/hubfs/Intelligent%20Shipper%20API%20-%20Multipiece%20Shipment%20Bookings%20v1.7.21.pdf?hsLang=en)
- [*Intelligent Shipper API - Multipiece Shipment Bookings - XML Examples*](https://kb.intersoft.co.uk/hubfs/XML%20Examples%20v1.7.21.zip?hsLang=en)
- [*Intelligent Shipper API - Multipiece Shipment Bookings Appendices*](https://kb.intersoft.co.uk/hubfs/ISHIPP~2.pdf?hsLang=en)

#### **![is-icon-systems](https://kb.intersoft.co.uk/hs-fs/hubfs/is-icon-systems.png?width=33&height=33&name=is-icon-systems.png)New tracking event**

A new tracking event **Delivered to Sender - UDTS** has been introduced in the Intelligent Shipper tracking specification to replace incorrect “Delivered” updates for returned shipments. This ensures customers can clearly see when an item was returned, avoiding confusion and improving tracking accuracy.

***Note:** For more information, refer to the* [*Intelligent Shipper Tracking SFTP Access Specification*](https://kb.intersoft.co.uk/hubfs/Intelligent%20Shipper%20Tracking%20SFTP%20Access%20Specification%20v2.4.pdf?hsLang=en) *document.*

- [Carriers](https://kb.intersoft.co.uk/carriers?hsLang=en#main-content)

    - [Amazon](https://kb.intersoft.co.uk/carriers?hsLang=en#amazon)
    - [An Post](https://kb.intersoft.co.uk/carriers?hsLang=en#an-post)
    - [Asendia](https://kb.intersoft.co.uk/carriers?hsLang=en#asendia)
    - [Deutsche Post](https://kb.intersoft.co.uk/carriers?hsLang=en#deutsche-post)
    - [DHL eCommerce (prev DHL Parcel UK)](https://kb.intersoft.co.uk/carriers?hsLang=en#dhl-ecommerce-prev-dhl-parcel-uk)
    - [DHL e-Commerce USA](https://kb.intersoft.co.uk/carriers?hsLang=en#dhl-e-commerce-usa)
    - [DHL Express](https://kb.intersoft.co.uk/carriers?hsLang=en#dhl-express)
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    - [EVRi](https://kb.intersoft.co.uk/carriers?hsLang=en#evri)
    - [Landmark Global](https://kb.intersoft.co.uk/carriers?hsLang=en#landmark-global)
    - [Royal Mail](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail)
    - [Royal Mail Importers](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail-importers)
    - [Royal Mail (Parcelforce)](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail-parcelforce)
    - [Spring GDS](https://kb.intersoft.co.uk/carriers?hsLang=en#spring-gds)
    - [Starlinks Global](https://kb.intersoft.co.uk/carriers?hsLang=en#starlinks-global)
    - [The Delivery Group](https://kb.intersoft.co.uk/carriers?hsLang=en#the-delivery-group)
    - [UPS](https://kb.intersoft.co.uk/carriers?hsLang=en#ups)
- [How to](https://kb.intersoft.co.uk/how-to?hsLang=en)
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- [Release Notes](https://kb.intersoft.co.uk/release-notes?hsLang=en#main-content)

    - [Release Notes 2022](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2022)
    - [Release Notes 2025](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2025)
    - [Release Notes 2024](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2024)
    - [Release Notes 2023](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2023)
    - [Release Notes 2026](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2026)
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