--- title: Hold Shipments Manual description: Hold Shipments is a functionality in the Intelligent Shipper System that enables Customer users to place shipments on hold up until the point of close out or scheduled close out via clean sweep, so th --- [Skip to content](https://kb.intersoft.co.uk/hold-shipments-manual-v1.0#main-content) English Show submenu for translations ![](https://kb.intersoft.co.uk/hs-fs/hubfs/is-logo-std-grey-yellow-rgb-1.png?width=100&height=75&name=is-logo-std-grey-yellow-rgb-1.png) Open main navigation Close main navigation - English Show submenu for translations - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://kb.intersoft.co.uk/?hsLang=en) 2. [Intelligent Shipper](https://kb.intersoft.co.uk/intelligent-shipper?hsLang=en) 3. [Customer User Manuals](https://kb.intersoft.co.uk/intelligent-shipper?hsLang=en#customer-user-manuals) # Hold Shipments Manual Hold Shipments is a functionality in the Intelligent Shipper System that enables Customer users to place shipments on hold up until the point of close out or scheduled close out via clean sweep, so that shipments that are not ready to be shipped can be excluded from the close out process. The held Shipments can either be released to be closed out or can be cancelled if the shipment is no longer required. This feature can be used if you find that you are no longer be able to fulfil the shipment that day and need to exclude from the collection manifest or from the close out process, until you are ready to ship the item. Prior to the introduction of this feature you might have to cancel and re-book the shipment when it cannot be fulfilled on the day. Download [Hold Shipments Manual](https://kb.intersoft.co.uk/hubfs/Hold%20Shipments%20User%20Guide%20v1.0.pdf?hsLang=en) to see how to put shipments on hold via GUI that have not been closed out. - [Carriers](https://kb.intersoft.co.uk/carriers?hsLang=en#main-content) - [Amazon](https://kb.intersoft.co.uk/carriers?hsLang=en#amazon) - [An Post](https://kb.intersoft.co.uk/carriers?hsLang=en#an-post) - [Asendia](https://kb.intersoft.co.uk/carriers?hsLang=en#asendia) - [Deutsche Post](https://kb.intersoft.co.uk/carriers?hsLang=en#deutsche-post) - [DHL eCommerce (prev DHL Parcel UK)](https://kb.intersoft.co.uk/carriers?hsLang=en#dhl-ecommerce-prev-dhl-parcel-uk) - [DHL e-Commerce USA](https://kb.intersoft.co.uk/carriers?hsLang=en#dhl-e-commerce-usa) - [DHL Express](https://kb.intersoft.co.uk/carriers?hsLang=en#dhl-express) - [DPD](https://kb.intersoft.co.uk/carriers?hsLang=en#dpd) - [DPD Germany](https://kb.intersoft.co.uk/carriers?hsLang=en#dpd-germany) - [DPD Ireland](https://kb.intersoft.co.uk/carriers?hsLang=en#dpd-ireland) - [DPD Local](https://kb.intersoft.co.uk/carriers?hsLang=en#dpd-local) - [DPD Netherland](https://kb.intersoft.co.uk/carriers?hsLang=en#dpd-netherland) - [EVRi](https://kb.intersoft.co.uk/carriers?hsLang=en#evri) - [Landmark Global](https://kb.intersoft.co.uk/carriers?hsLang=en#landmark-global) - [Royal Mail](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail) - [Royal Mail Importers](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail-importers) - [Royal Mail (Parcelforce)](https://kb.intersoft.co.uk/carriers?hsLang=en#royal-mail-parcelforce) - [Spring GDS](https://kb.intersoft.co.uk/carriers?hsLang=en#spring-gds) - [Starlinks Global](https://kb.intersoft.co.uk/carriers?hsLang=en#starlinks-global) - [The Delivery Group](https://kb.intersoft.co.uk/carriers?hsLang=en#the-delivery-group) - [UPS](https://kb.intersoft.co.uk/carriers?hsLang=en#ups) - [How to](https://kb.intersoft.co.uk/how-to?hsLang=en) - [Intelligent Shipper](https://kb.intersoft.co.uk/intelligent-shipper?hsLang=en#main-content) - [Customer User Manuals](https://kb.intersoft.co.uk/intelligent-shipper?hsLang=en#customer-user-manuals) - [Intelligent Shipper - User Manuals](https://kb.intersoft.co.uk/intelligent-shipper?hsLang=en#intelligent-shipper-user-manuals) - [Release Notes](https://kb.intersoft.co.uk/release-notes?hsLang=en#main-content) - [Release Notes 2022](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2022) - [Release Notes 2025](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2025) - [Release Notes 2024](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2024) - [Release Notes 2023](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2023) - [Release Notes 2026](https://kb.intersoft.co.uk/release-notes?hsLang=en#release-notes-2026) - [Documentation](https://kb.intersoft.co.uk/documentation?hsLang=en) - [FAQ](https://kb.intersoft.co.uk/faq?hsLang=en#main-content) - [Windsor Framework](https://kb.intersoft.co.uk/faq?hsLang=en#windsor-framework) - [Sandbox](https://kb.intersoft.co.uk/sandbox?hsLang=en) - [Customer Tech Support](https://kb.intersoft.co.uk/customer-tech-support?hsLang=en) - [Sapient - Internal Knowledge](https://kb.intersoft.co.uk/sapient-internal-knowledge?hsLang=en) [![Chill listening crop-3](https://kb.intersoft.co.uk/hs-fs/hubfs/is-logo-std-grey-yellow-rgb.png?width=167&height=25&name=is-logo-std-grey-yellow-rgb.png "Chill listening crop-3")](http://intersoft.co.uk) [mailto:email@email.com](mailto:email@email.com) Copyright © 2026, Intersoft