DHL Express - Useful Information

Field requirements: 

Intersoft Intelligent Shipper® Field Name

Carrier Requirement

Invoice Number

Mandatory for Dutiable shipments

Invoice Date

Mandatory for Dutiable shipments

Item Country of Origin

Mandatory for Dutiable shipments

Package Length, Width and Height

Mandatory for all shipments


Service Enhancements
- available.
If you would like to use any of the enhancements, please first speak to your DHL Express account manager to confirm which of them are available for the services that you would like to be using. 
To utilise this within Intelligent Shipper, you would need to add Enhancement Service Code field to your file / API request, followed by a specific code.
Please note: Shipment Insurance applies to goods carrier under a single Waybill. It provides financial protection against all risks of physical loss or damage to goods during transportation, from an external cause. The copy of Shipment Insurance Policy is available upon request by emailing gb.csinsurance@dhl.com  

Service Enhancement

Supporting Data Required

Business Rules / Constraints

Consequential Loss £750- Loss Compensation

N/A

N/A

Consequential Loss £1000- Loss Compensation

N/A

N/A

Consequential Loss £2500- Loss Compensation

N/A     

N/A

Consequential Loss £5000- Loss Compensation

N/A

N/A

Consequential Loss £7500 - Loss Compensation

N/A

N/A

Consequential Loss £10000- Loss Compensation

N/A

N/A

Saturday Delivery

N/A

 

Shipment date and service must equal a Saturday delivery (e.g. if shipment date is a Thursday and a Next Day service is used, Saturday Delivery enhancement cannot be used as the shipment will arrive on Friday).

GO GREEN

N/A

Go Green is DHL’s sustainability initiative. Customers must register to use Go Green with DHL. When this enhancement is used the Go Green logo is displayed on the shipment label.


Multipiece Shipments -
available.

Carrier Packaging - not available.

Delivery Instructions - not available.

Hazardous Materials - Classed 2, 3, 4, 5, 6, 8 and 9 
DHL Express supports shipping multiple hazardous goods in a shipment. 

Incoterms - DDU, DDP, DAP, DAT

Paperless Trade - available.

DHL’s Paperless Trade service allows you to electronically transmit customs documents, eliminating the need to print and physically attach them to your shipments, as well as saving your valuable time when preparing shipments. This free service will help you save on paper and printing costs, while also making a positive contribution to the environment.
If you would like to use it, first please make sure that your account is PLT registered with DHL Express.


DHL Express CA do not offer domestic services. They do not ship domestically (Canada to Canada) - only ship internationally (Canada to Another country or Another Country to Canada).